For all appointments that fall within the affected hours mentioned below, we will contact you for rescheduling of your appointment on the next working day. For any enquiries, please call our customer services hotline at +852 3420 6655.
Typhoon
Typhoon Signal No. 3 or below
All clinics will be in service as usual
Typhoon Signal No. 8 or above
Issued BEFORE 8 am
Closed
Issued DURING operating hours
Closed within 2 hours
Cancelled BEFORE 1 pm
All clinics will be resumed in 2 hours
Cancelled AFTER 1 pm
Closed
REMARKS: Appointments scheduled 2 hours AFTER the affected hours shall remain unchanged.
Severe Rainstorms
Amber/ Red Rainstorm Signal
All clinics will be in service as usual
Black Rainstorm
Issued BEFORE 8 am
Closed
Issued DURING operating hours
Closed within 2 hours
Cancelled BEFORE 1 pm
All clinics will be resumed in 2 hours
Cancelled AFTER 1 pm
Closed
REMARKS: Appointments scheduled 2 hours AFTER the affected hours shall remain unchanged.
